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Internet Streaming Support

There are two parts to getting your Internet streaming station setup. There is the part of setting up your studio, and the second is to setup your streaming service so it will read the meta data from our automation system. We can help with both.

How to setup your Internet Radio station, Part 1.

Part 1 of these instructions assumes you are using a New~Wave automation software & either one of our consoles, or a 3rd party console. The concept is simple, you must wire your console audio & New~Wave audio. It is a lot like wiring a DVD player to your TV and surround sound system.

STEP 1 - The first step would be to connect your auxiliary equipment such as headphones, microphones, monitor speakers & telephone hybrid. Instructions on how to connect these may be found in your console instructions along with the auxiliary equipment instructions. Be sure to test functionality after you have added a piece of equipment to the console. If you are using an Arrakis Systems console, then we can help you with this process.

 

STEP 2 - The next step is to take the output of your computer and run an audio cable to one of the input channels on your console.

 

STEP 3 - Take the main Program output from the console and run it into the input on the PC that you will use as your streaming PC encoder.

 

Those are the basic steps to getting connected. More detailed instructions can be found here.

How to setup your Internet Radio station, Part 2.

The second part to getting setup is to enable your streaming service to read the meta data provided by our automation. For our part of the process it is very simple, we output data such as Title & Artist, and the streaming service reads this data and utilizes it for their software.

 

We currently work with a large list of streaming services. This list is expanding regularly, so please contact us if you want to use a streaming service that is not listed. Note, it may take time to add compatibility to a new service.

 

Are you a streaming service, and would you like to be compatible with our automation systems? Please go to this link here to

learn more.

 

 

Streaming Service Setup Instructions:

 

The links below are application notes on how to setup your streaming service to accept Title and Artist information from our automation systems. Select the streaming service that you are working with for instructions:

 

We here at Arrakis Systems can help you get setup and started. Please contact the appropriate department for assistance.

 

New Wave Support

Email only: nwsupport@arrakis-systems.com

 

Digilink-Xtreme

Phone: 970.461.0730 extension 332

Email: support@arrakis-systems.com

 

Digilink-HD Support

Phone: 970.461.0730 extension 311

Email: dhdsupport@arrakis-systems.com

 

Console Support

Phone: 970.461.0730 extension 316

Email: consolesupport@arrakis-systems.com