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Furniture Support

We are here to help get your furniture ordered, processed and installed. Let us know what questions you may have and how we may help.

 

Contact

Phone: 970.461.0730 extension 310

Email: furnituresupport@arrakis-systems.com

Hours: Monday - Friday

            8:00am - 4:30pm (Mountain Standard Time)

            Excluding standard United States Holidays

 

Installation

 

ACCENT studio furniture is an advanced component design that can be shipped fully assembled to site by furniture mover or assembled on site. All tools and aprts are supplied. All holes are pre-drilled or pre-tapped. The average studio has 3 Tabletops, 38 metal pieces, 20 pedestal panels, and 230 screws. Assembly by two people start to finish takes less than 4 hours.

 

The steps to assemble are simple and designed to make your life easier (more in depth custom instructions are included with your shipment):

 

STEP 1 - Unpack the tools, screws, panels and posts. Be sure to compare the packing list to what is in the crates and boxes.

 

STEP 2 - Create the metal framework and connect all the metal pieces together. Detailed images and labeling will be included with the included instructions

 

STEP 3 - Attach the side panels using the included hardware

 

STEP 4 - Screw the Tabletop into the predrilled holes. Lines and indications will be written on the bottom side of the Tabletop. Match up the correct Tabletops and correct spot first.

 

STEP 5 - Repeat these steps until your ACCENT furniture is completed.

 

We are here to help get your furniture ordered, processed and installed. Let us know what questions you may have and how we may help. Another helpful guide can be found in this Basic Assembly manual.

Warranty

Arrakis Systems inc warrants studio furniture products to purchaser against defects in materials and workmanship for a period of one year from the date of original retail purchase. No claim shall be maintained hereunder unless written notice is received by seller within 30 days of the facts giving rise to the claim. The sole and exclusive liability of Seller for breach of warranty shall be refund of purchase price of the item sold, or at its option, to replace or repair the item or part FOB its factory. Arrakis’ liability shall arise only if the purchaser causes the defective part or item to be delivered to Arrakis for inspection upon Arrakis’ request and at Purchaser’s expense. This warranty shall not be effective if the alleged defect is due to abuse, damage by accident, misuse, misapplication, has been modified without express written permission of Arrakis Systems, exposure, excessive moisture, or any other use of the studio furniture other than the use for which manufacturer prescribed.

 

No warranties express or implied shall be applicable to any studio furniture sold hereunder and the foregoing shall constitute the Buyer’s sole right and remedy under the agreements in this paragraph contained. In no event shall Arrakis Systems Inc. have any liability for consequential damages or for loss, damage, or expense directly or indirectly arising from the use of the products, or any inability to use them either separate from or in combination with other equipment or materials or from any other cause.

 

Arrakis’ warranty is given solely to the original user and only to the extent above described. No other dealer, agent, or employee is authorized to make any modification, extension, or addition to this warranty.

 

We are here to help get your furniture ordered, processed and installed. Let us know what questions you may have and how we may help.